Frequently Asked Questions
Q. Is this website secure?
A. This website uses the latest in web technology to ensure your details are safe and secure. No member of Evergreen staff will ever see your credit card or debit card details - payments are handled by the leader in Internet payments - Realex.
Back to Top
Q. I have just placed an order. When will I get delivery?
A. Your order is usually processed within 1 day of receipt, and is sent through via a courier or the postal service at that point. Delivery should only take a further couple of days.
Back to Top
Q. I am looking for a specific product, but can't find it on this website.
A. If you would like to email us - we will do our very best to get this product on the website for you to order. Just email us at info@evergreenhealthstore.co.uk.
Back to Top
Q. I have just ordered a product, but have decided I don't want it.
A. No problem - we are on your side, and want you to be completely happy with your purchase. Just let us know, and we will arrange a refund.
If you wish to return an item, please contact us on (0845) 2994051.
Back to Top
Q. What if I order something, and it is not in stock?
A. The vast majority of products listed on this website are in stock. If for some reason, something is not in stock, we will inform you straight away. You can cancel the order if you so wish.
Back to Top